Thank you for visiting Seniors Online.
Find out more about the Seniors Card program on our Seniors Card page or our Frequently Asked Questions page.
How do I update, replace or cancel a Seniors Card?
The Victorian Seniors Card program has easy online forms to apply for a card, replace a lost or stolen card, update your details, cancel a card or change card from a Seniors Card to a Seniors Business Discount Card or vice versa.
Frequently Asked Questions
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Visit the Public Transport Victoria
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Visit our Apply for a Seniors Card page and follow the link to the application form.
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Visit the Public Transport Victoria or call 1800 800 007.
How do I apply for a Seniors Card?
The Seniors Card encourages older Victorians to keep active and engaged in the community through offers and incentives that make it affordable to get out and about.
There are no fees or application charges and an application takes less than five minutes with our easy online form.
Business enquiries
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Complete the easy Online Participating Business application form.
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Visit the self-service easy Online Participating business change of details form
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Visit the Marketing Opportunities page.
Miscellaneous enquiries
If your query is not covered by the Self-service forms or frequently asked questions above, please complete the Enquiry form for miscellaneous enquiries and we will come back to you. Or you can call us during business hours 9 am to 2 pm, Monday to Friday on 1300 797 210.
Please note we are closed on public holidays.
National Relay Service (NRS)
If you are d/Deaf, hard of hearing, or have a speech or communication difficulty please:
Step 1: Contact us through your preferred NRS call channel detailed on NRS call numbers and .
Step 2: Provide the NRS with our phone number 1300 797 210.
For more information visit About the National Relay .
Reviewed 26 November 2025
