WISH Gift Card Offer to Seniors Card holders, Seniors Business Discount Card holders and Carer Card holders
Frequently Asked Questions
Who is eligible to access the discounted Everyday WISH Gift Card offer?
This offer is available for Victorian Seniors Card holders, Seniors Business Discount Card holders and Carer Card holders.
Where can I purchase a discounted Everyday WISH Gift Card?
Eligible card holders can purchase a discounted Everyday WISH Gift Cards online at the Everyday WISH Gift Cards of Seniors Online.
When is the New Woolworths Everyday Gift Card website available?
From 16 September 2025, you will be redirected to the new Woolworths Everyday wish Gift Card website when ordering your Everyday WISH Gift Card.
I have an existing Woolworths Gift Cards account that I access via the Seniors Online login. Will I be able to use that account on the new site?
There is no change to your Membership login process. Your login credentials will remain the same. However, to give you access to the Woolworths new website, you'll need to create a new account upon the first-time logging in on the new Woolworths Everyday Gift Card website. It's a quick, one-time process that sets you up for seamless gift card purchases going forward.
I’m accessing the new site for the first time. Why do I need to enter my name, email address, and phone number?
To get you set up for easy gift card purchases, you will be asked for your full name, email address, and phone number when you access the Woolworths new website for the first time. This is a simple, one-time step. After your first visit, you'll be seamlessly directed to the Gift Card selection every time you return.
Can I still purchase a physical card on the new site?
The new Woolworths Everyday Gift Card website only offers digital Gift Cards to provide a faster and digital focused experience. Physical Gift Cards are no longer available for purchase on the new site.
I have an issue with a previous order that was placed on the old website. What should I do?
In the case of an issue with a past order, or for gift card related issues, contact the Woolworths Gift Card Support Team service via: giftcard@customerservice.woolworths.com.au.
Where can I use my discounted Everyday WISH Gift Card?
Everyday WISH Gift Cards can be used to pay for everyday expenses like groceries and household items at participating Woolworths, BIG W, and EG Ampol fuel sites. Choose a value from $5 to a maximum value of $500. For information on where you can spend your Everyday WISH Gift Card, visit the Woolworths Gift Cards .
Can I purchase discounted Everyday WISH Gift Cards in-store?
No, you can only purchase a discounted Gift Card for Seniors and Carers Card members online via WISH Gift card of Seniors Online.
How do I receive an Everyday WISH Gift Card?
When you have completed your online purchase, your Everyday WISH Gift Card will be emailed to you within 10 minutes.
- How do I use my WISH Gift Card?
- open your email to access your card details
- to pay for your purchases in-store or online, enter the card number at the store register or at the online checkout or scan the barcode found in the email for in-store purchases
- enter your 4-digit PIN as detailed in your email to complete the transaction.
Can I store the Everyday WISH Gift Card in Everyday Pay?
Yes, you will be able to store the WISH Gift Card in your Everyday Pay wallet of the Everyday . This will allow you to easily redeem your Gift Card faster in-store where Everyday Pay can be used. The available balance is also displayed on each Gift Card. For more information on Everyday Pay, visit Everyday .
Do Everyday WISH Gift Cards expire?
No, Everyday WISH Gift Cards issued after 31 March 2017 now come with no expiry date.
Do I have to spend my Everyday WISH Gift Card total balance in one transaction?
No, you don't need to spend your Everyday WISH Gift Card total balance in one transaction. Since Everyday WISH Gift Cards have no expiry date, the remaining balance remains available to spend whenever you're ready.
How do I check the available balance, transaction history or expiry date on my Everyday WISH Gift Card?
To check your Everyday WISH Gift Card balances and transactions, download the Woolworths Everyday Rewards App via the Apple App or Google or visit a participating store.
Are Everyday WISH Gift Cards refundable?
Everyday WISH Gift Cards are non-refundable following the loading of funds onto the card and cannot be exchanged for cash. Cash also cannot be withdrawn from the available balance of an Everyday WISH Gift Card.
Can I use my Everyday WISH Gift Card to buy another Gift Card?
No, you cannot buy another Everyday WISH Gift Card with an Everyday WISH Gift Card.
What do I do if I get an error message upon entering my card number?
Remove the 0 from the start of your card number and try again.
How do I contact the Gift Cards Support Team?
If you need more information or have any questions you can contact Woolworths Gift Card customer service Monday to Friday 9:00 am to 7:00 pm (AEST/AEDT), Saturday and Sunday 10:00 am to 4:00 pm (AEST/AEDT), (including public holidays) by calling 1300 10 1234, or via email at giftcard@customerservice.woolworths.com.au.
Reviewed 15 September 2025