Uber is here to keep you moving with safer and more affordable rides. Plus, get local restaurants or groceries delivered right to your door with Uber Eats.
New to Uber?
Get 50% off (up to $15) your first 5 rides. Terms and conditions apply*. Once you take your first 5 trips, you can also redeem the ongoing 5% off^.
New to Uber Eats?
Save $20 off your first restaurant or grocery order over $30 (excluding fees). Limited to the first 2,000 users who apply the promotional code on the Uber Eats app. Fees, terms and conditions apply**.
Already an Uber rider?
Get 5% off all rides with Uber (up to $5) ongoing. Terms and conditions apply^.
Why choose Uber?
Affordable rides
- Cashless payments available
- Estimated upfront fares
- Ongoing promotion for Victorian Seniors Card, Seniors Business Discount Card and Victorian Carer Card holders^
Accessible features
- Simple mode - A simplified app experience with larger text
- Senior account - Let a loved one help manage your rides
- Book by phone - Call 13UBER (13 82 37) to book a ride
Our commitment to safety
- All trips are GPS-tracked and can be shared in real time with a friend or family member
- All driver-partners must complete a criminal background screening process
- Vehicles are insured and require an annual safety check
Uber Eats
Get almost, almost anything delivered to your door
- Get food and groceries all in the one app
- Track your order in real-time
To learn more about the benefits of Uber and how to use it, visit the Uber Seniors .
How to redeem offer
- Get your physical or digital Victorian Seniors Card, Seniors Business Discount Card or Victorian Carer Card ready.
- Click on the ‘Redeem now’ button below.
- Validate your member card: Enter your Victorian Seniors Card, Seniors Business Discount Card or Victorian Carer Card number and last name, then submit.
- On the promotion page you will see all 3 offers. Please click on the link for the promotion you are eligible for. Learn more about eligibility in frequently asked questions below.
- Add promotional code to your Uber account. Not sure how to do that? Visit the Uber website for instructions on how to add a promotional . If you’re new to Uber and don’t have an account, follow the prompts outlined below.
- Once you have successfully added the promotion to your account, the promotional amount will be automatically deducted from your trip fare or Uber Eats order.
Please note: When you click the ‘Redeem now’ button below, you will be landing on the Uber portal, which is owned and managed by Uber and governed by the Uber privacy policy.
How to create an Uber and Uber Eats account
Visit the Uber to sign up for an Uber and Uber Eats account.
You can access your Uber account through your mobile phone or through your computer browser.
If you need guidance on how to download the app and create an account, follow the instructions on the Getting started page on the Uber .
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I’ve never used Uber/Uber Eats before, how do I sign up?
Uber
To create an account, visit the Uber . If you require additional instructions on how to download the app and create an account, please visit the Uber website how to .
If you prefer talking to someone to create an account and book rides, you can call 13-UBER (13 82 37).
Uber Eats
Download the Uber Eats app via App or Google and follow the instructions on the app. You can also create your account on the Uber Eats .
I have an Uber/Uber Eats account but I’ve never used it. Which promotions am I eligible for?
If you have never taken an Uber trip or ordered with Uber Eats, you are eligible for the new user offers for both Uber and Uber Eats.
I’ve used Uber but not Uber Eats, am I still eligible for the new Uber Eats promotion?
Yes, you are eligible for the new Uber Eats promotion.
If I claim one or both of the new user promotions, can I redeem the existing rider 5% rides offer as well?
Yes, you can redeem the 5% off rides offer as well. You can add both rider promotional codes at the same time and the highest value promotion will always apply first. Once you have completed your first 5 rides at 50% off, you will then receive the ongoing 5% off promotion.
I’ve just signed up to Uber, how can I add the promotional code to my account?
Uber
Once you have signed up to Uber, go to Account > Wallet, scroll down, and tap ‘Add promo code’.
For more detailed instructions on how to add a promo code to your account visit the Uber .
Uber Eats
Once you have signed up, open the Uber Eats app, go to Account > Promotions and tap ‘Enter promo code’.
How will I know if the offer has been added to my account?
When you are ready to take a trip with Uber or place an order with Uber Eats, it will automatically show as deducted from the total fare/order value.
How can I book a trip via the Uber app?
- Open and log into the Uber app on your device.
- Type your destination into the ‘Where to?’ section.
- Select your preferred eligible ride option.
- Tap confirm and then confirm your pick up location.
- Track the trip in the app.
More detailed instructions on how to book a ride are available on the Uber .
How can I place an order via the Uber Eats app?
- Open and log into the Uber Eats app on your device and add your delivery address.
- Enter your drop-off location.
- Choose from the full menu of your city's best restaurants, grocery and retail stores.
- Place your order and follow along as your items are prepared and delivered.
Can I schedule an Uber for another day?
Yes, you can schedule your pick-up time up to 90 days in advance with Uber reserve for important appointments, flights or other commitments. Select Reserve on the homepage of the Uber app to get started.
For instructions on how to book a ride in advance, visit the Uber .
Can I book an Uber ride over the phone?
Yes, you can call 13-UBER (13 82 37) 24-hours a day, 7 days a week to book a trip on demand, or pre-book up to 90 days in advance. You’ll need to call from a mobile phone with SMS capabilities, as trip details will be sent by text. Booking fee applies.
Can I redeem my promotion over the phone?
No, you must apply the promotion to your account via the app or website.
Can I order Uber Eats over the phone?
Unfortunately not at this time, you will need to place your order through the Uber Eats app on your smartphone or you can order on your computer via the Uber Eats .
Are there exclusions for the Uber Eats offer?
Yes:
- Promotion is subject to stock availability, operating hours and availability of participating merchants in your area via the Uber Eats app.
- Promotion not valid for orders with alcohol items.
How can I apply for a Victorian Seniors Card?
Please visit the Victorian Seniors Card website for more details.
How can I apply for a Victorian Carer Card?
Please visit the Victorian Carer Card for more details.
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*New rider promotion applies up to 50% off the first five (5) completed trips on Uber (where available) (up to $15 per trip). Promotion is only valid for new users. Promotion applies to the value of the trip fare only and does not apply to tolls, surcharges, levies, cancellation fees, wait fees or any other fee or charge. Offer cannot be redeemed in conjunction with any other promotion. Offer is applicable for rides taken on a personal or business profile. If available, Uber One credits will be deducted from the price of the ride before the application of any promotions. Promotion ends at 11:59 pm AEDT on 08 December 2026, unless extended or withdrawn earlier. Uber and Uber Eats reserve the right to revoke this promotion if any fraudulent activity is detected.
**Uber Eats promotion: Delivery Fee applies to delivery orders. Service Fee applies to orders delivered by Uber Eats and is based on order value (before promotion or Seniors Card and Victorian Carer Card discount). An amount of up to $20 will be deducted from your total order value as a promotion at checkout. Promotional code must be applied to your Uber account before order is placed. Limited to the first 2,000 users who apply the promotional code on the Uber Eats app. You may redeem this offer once only. Subject to stock availability, operating hours and availability of participating merchants in your area via the Uber Eats app. This offer may not be valid in conjunction with certain other offers or promotions. Offer may be withdrawn at any time. Valid in Australia where Uber Eats is available. Promotion ends at 11:59 pm AEDT on 31 December 2026, or unless extended or withdrawn earlier. Uber and Uber Eats reserve the right to revoke this promotion if any fraudulent activity is detected.
^5% off (up to $5 per ride) to all completed Uber rides for existing riders. Valid for up to 2,000 trips during the promotion period per rider. Promotion applies to the value of the trip fare only and does not apply to tolls, surcharges, levies, cancellation fees, wait fees or any other fee or charge. Offer cannot be redeemed in conjunction with any other promotion. Offer is applicable for rides taken on a personal or business profile. If available, Uber One credits will be deducted from the price of the ride before the application of any promotions. Promotion ends at 11:59 pm AEDT on 08 December 2026, unless extended or withdrawn earlier. Uber and Uber Eats reserve the right to revoke this promotion if any fraudulent activity is detected.
Reviewed 08 December 2025