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Stay ahead of energy prices

With winter upon us, see how you can stay warm and take control of your energy bills. Learn about ways to make longer-term savings. Find out what support is available if you need it.

01/06/25

Just announced: $100 Power Saving Bonus for eligible concession card holders

A new $100 Power Saving Bonus will soon be available for eligible concession card holders – including Pensioner concession card, health care card, Veterans’ Affairs pensioner and Gold Card holders - in time for winter energy bills. Further details will be available soon on the one-off payment and eligible households can register their interest by visiting the Victorian Energy Compare websiteExternal Link in July.

The $100 Power Saving Bonus is in addition to the Australian Government’s Energy Bill Relief Fund, which will provide $150 in energy bill rebates to all households and eligible small businesses via their bills in two $75 quarterly instalments, from July-December this year. Most customers do not need to take any action to receive the Energy Bill Relief Fund rebates.

3 quick wins to save money on your next bill

  • Make sure you are on your best energy offer at Victorian Energy CompareExternal Link . The website is the only free and independent online energy price comparison service for Victorians. Last year, users saved an average of $240 per year on their energy bills by switching to their best offer.
  • Use an in-home display, which allows you to check your household energy use by showing the data from your smart meter. Find out more about smart metersExternal Link on Energy.vic.gov.au.
  • Use energy savings tips for your home. One of the easiest and most cost-effective savings you can make is to use your electric reverse-cycle air-conditioner to heat your home. It’s much cheaper than your gas heater, or other forms of heating. Make sure your system is set to the sun icon and the fan icons are on. Discover more tips on energy.vic.gov.auExternal Link .

Lock in long-term energy savings

There are a range of programs to help you lock in longer-term savings on your energy bills.

The Victorian Energy Upgrades programExternal Link provides access to discounted energy-efficient products. These include heating, water heating, lighting and draught sealing products. Each year, an average household could expect to save:

  • $150 to $600 by upgrading their heating, and
  • $100-$200 by upgrading their hot water system.

Solar Victoria’s Solar Homes ProgramExternal Link helps Victorians switch to solar. The program offers eligible households a rebate of up to $1,400 to install rooftop solar (PV), plus the option of an interest free loan to reduce up-front installation costs. Rebates of $1,000 are also available to upgrade to efficient hot water systems. With solar, householders can expect to save around $500 a year on their energy bills and can double those savings to up to $1,000 by using their solar power to power appliances during day - avoiding paying retail electricity prices.

The Residential Efficiency ScorecardExternal Link is an energy rating program for existing homes. The Residential Efficiency Scorecard rates your home's energy use and comfort and provides tailored recommendations for improvements. Scorecard assessments are delivered by government-accredited assessors who are experts in home energy efficiency. An assessment can provide targeted information to ensure any money you spend on upgrades leads to a cosier, cheaper-to-run home.

Get support if you need it

Are you having trouble paying your energy bill? The rules under Victoria’s Payment Difficulty FrameworkExternal Link mean your energy company must let you know what help is available. Contact your energy company first and ask to speak to their Hardship Team to discuss your options. This includes paying smaller amounts more often or delaying payment of a bill.

If you’re an eligible concession card holder, you can apply for a range of concessions to help reduce your billsExternal Link .

The Energy Assistance Program (EAP) is a free phone service designed to support Victorians who are having trouble paying their energy bills.

The program can support you:

  • with one-on-one help to navigate the energy market
  • to manage the rising cost of living by saving money on energy bills
  • understand energy affordability supports available and to take part in the energy market more often.

If you need assistance with your energy bills, you can book an appointment with an EAP energy advocate on 1800 161 215, Monday to Friday, 9am-5pm (except public holidays). More information is available on the Energy Assistance Program websiteExternal Link .

Learn more about saving energy and money at www.energy.vic.gov.au/householdsExternal Link .

Reviewed 02 June 2025