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Vietnamese Senior Citizens group

A case study for the CALD Seniors grants program

The “Going after the missing sheep” project

Existing seniors group - addressing social isolation


The Vietnamese Senior Citizens' group of Hume started their project by conducting a study into the reasons why isolated older people in their community were not participating in their group. Through this study, 56 members were identified as not participating in regular activities or never attending activities.

The outcomes from the study lead to the development of the “going after the missing sheep” project. The overwhelming reason for not attending social activities was the lack of suitable transport to and from the group.

The Project

The key project aim was to connect these non-active people with suitable transport support.

The most cost effective way to provide transport to the group activities was to establish a car pool system. 4-5 members were recruited to pick up isolated older people from their homes. On average 19 isolated older people used the car pool to attend 24 social activities throughout the year.

In addition, car pool volunteers provided useful information about how to use public transport by pointing out how and where to catch trains and buses, and accompanying some older people with low English proficiency and lack of confidence, on their first bus and train trips.

The group advertised this project via Church weekly bulletins and via word-of-mouth. The executive members made formal contact with “lost members” and any other Vietnamese seniors via phone calls and face-to-face meetings.

The group also developed new and interesting activities to attract new members and retain existing members, including cooking classes, tai chi and excursions.


The group had an increase of almost 200% in members actively participating in fortnightly social meetings.

A total of 252 people attended the 2014 New Year (Vietnamese Year of the Horse’s Tet), which included the entire group membership and over 150 non-members from community group partners including Vietnamese younger people.

Nineteen socially isolated members were given transport to regular events, and taught how to use public transport. Also, with information provided through this project twelve members now have Seniors Cards and Seniors Myki cards.

The group has a steady active and ever-increasing membership as a result of the project, and members are now equipped with a new found confidence in participating in social activities, finding their own means of transport to meetings and readily taking part in the group’s activities. The group has welcomed six new members and reconnected 15 “missing sheep” back to the group.


Of the fifty-six members listed as “missing sheep” 27 had moved interstate or back to Vietnam and 11 had moved to suburbs away from the reach of the project.

What next?

The car pool volunteers will continue to transport about ten very frail members, enabling them to participate in activities. The new Tai Chi physical exercises have proved very beneficial to the members’ general health and are now an integral part of the group’s ongoing activities. Importantly, this project has helped developed new partnerships with a number of community organisations, in particular, the Vietnamese Women’s Group in Hume and the Hoa Lu Scout Group of Glenroy. The Vietnamese Women’s Group provides food and entertainment. The Hoa Lu Scout Group provides volunteers to help set up and clean-up after functions and events. Both of these partnerships are very important to the group and will continue well beyond this project.

Reviewed 08 April 2024