Some older people are vulnerable to COVID-19 but less connected to the internet and in need of ways to access information for their circumstances.

The Older Persons COVID-19 Support Line 1800 171 866 (freecall) provides information and support. Operating Monday-Friday from 8.30am-6pm (excluding public holidays).

Older persons COVID19 support line image with woman using phone

Older Australians, their families, friends and carers can call 1800 171 866 (freecall) if they:

  • would like to talk with someone about the COVID-19 restrictions and its impact on them
  • are feeling lonely or are worried about a loved one
  • are caring for someone and need some information or a listening ear
  • need help or advice about changing the aged care services they are receiving
  • need help to access new care services or essential supplies such as shopping
  • are living with dementia or are concerned about a friend or family member living with dementia
  • would like to arrange a one-off or regular wellbeing check.