You are now required to show proof of COVID-19 vaccination before entering most stores, venues and events in Victoria. The easiest way to prove you are fully vaccinated is with a COVID-19 digital certificate. Find out how to access your COVID-19 digital certificate.
Your COVID-19 digital certificate and immunisation history statement are proof of your COVID-19 vaccination. COVID-19 digital certificates play an important role in helping Victorians to stay safe.
It’s free to access your COVID-19 digital vaccine certificate. You can access your COVID-19 digital certificate through your myGov or your Medicare online . You can also access an immunisation history , which lists your COVID-19 vaccinations and all other vaccinations, through the Australian Immunisation (AIR).
You may need to wait for your digital certificate; it can take up to 10 days for your vaccination to be uploaded to the AIR. Learn how to access your COVID-19 digital certificate via Services Australia - how to get proof of your COVID-19 . If you don’t have access to a smartphone, you can print your COVID-19 digital certificate or immunisation history statement from .
If you don’t have access to a printer, you can ask your GP, pharmacy, or community centre where you received your vaccination to print your COVID-19 digital certificate or immunisation history statement for you. Alternatively, call Services Australia on 1800 653 809 and ask them to send your immunisation history statement to you. It can take up to 14 days to arrive in the post.
If you can’t get any of the approved COVID-19 vaccines for a valid medical reason, your doctor needs to update your record on the Australian Immunisation Register to show that you have a medical exemption. Once your exemption has been processed, you can download your COVID-19 digital certificate.
Adding your COVID-19 digital certificate to the Service Victoria app
Once you have access to your COVID-19 digital vaccine certificate, you need to add it to your Service Victoria . The Service Victoria app is the easiest way to check-in and show your vaccination status at a shop or venue. To add your COVID-19 digital certificate to the Service Victoria app, you’ll need:
- to be fully vaccinated against COVID-19
- have the latest version of the Service Victoria app on your smartphone or device
- a myGov account linked to your Medicare online account or Individual Healthcare Identifier (IHI), or the latest version of the Medicare Express Plus app installed on your smartphone or device.
Read more about how to add your digital certificate to the Service Victoria .
Book your COVID-19 vaccination
If you’re yet to get vaccinated, don’t delay. By getting vaccinated you can help to keep yourself, your family and your community safe. For information about COVID-19 vaccines including how to book, vaccine eligibility and where to get your vaccination please visit
If someone you care for needs support to access proof of vaccination, call Services Australia on 1800 653 809. For more information visit:
How to get your COVID-19 digital certificate - Services
How we live: vaccination status -
Book your COVID-19 vaccination –
Everything you need to know about QR Codes – Seniors Online
Reviewed 21 December 2022