As more groceries make their way to supermarket shelves, there are some additional measures being put into place to make sure you can access the products you need.
Special arrangements have been negotiated between the Victorian Government and large retailers to provide priority access to older and vulnerable groups in the community.
Woolworths have established a Priority Assistance service. You will need to log into and complete the form on the Woolworths website.
Coles has established the Coles Online Priority Service (COPS) and to focus on delivering food and grocery essentials to elderly and vulnerable members of the community, including retirement villages and nursing homes. Coles will announce in the future, how customers can access COPS, and they expect it to be available by the end of next week. Register on their website for updates or for more information visit the Coles website.
Aldi has issued a statement saying that elderly people or vulnerable people in the community who are unable to access supermarkets, can get in touch with local charities in their area for assistance. For further updates and information please visit the Aldi website.
IGA have updated their website with more information. Each IGA is doing their own thing to take extra care of those most vulnerable in their communities, especially the elderly and those with special needs. Some stores are offering additional shopping hours, others already open quite early and have recommended suitable time slots for those customers to shop. Many have put on extra staff to help these shoppers do their shopping and some are dropping the groceries off to their locals in need. For further information check in with your local IGA or visit the IGA website.
The Victorian Government is implementing a new program
To support people in mandatory self-isolation who are confirmed cases, suspected cases or have been directed to self-isolate and are unable to access goods themselves due to hardship or vulnerability, who have little or no food, and no network of family and friends to support them. Emergency relief packages will be delivered door to door.
Elderly or vulnerable people in the community who are unable to access supermarkets, can get in touch with local charities in their area for assistance.
To locate a charity in your area that can provide food and grocery relief, please visit the Foodbank website or the Ask Izzy website. Please note, Foodbank does not supply food and groceries direct to the general public, but provides food and grocery relief to 2,400 charity agencies across Australia.